From work-ready pickup trucks to family-friendly SUVs, first impressions matter when shopping for a new vehicle. That's why Max Ford of Richmond is proud of new Ford vehicles, which have demonstrated improved quality according to customers in the J.D. Power 2025 U.S. Initial Quality Study.
Ford continues to improve quality year after year while introducing new features. Learn about which models received top marks from customers below, or contact us to plan a test drive in Richmond, MO.
How Honors Were Awarded
For 2025, the J.D. Power U.S. Initial Quality Study covered 227 common problem areas in 10 categories, like powertrain, infotainment, interior, or driving experience. In 2025, over 92,000 verified owners received surveys about their 2025 vehicles.
Across all manufacturers, infotainment was the most problematic category. Other industry-wide problems were the result of vehicle refresh cycles, which caused some models to need warranty repairs after delivery.
Ford Models With Honors
New Ford models ranked the highest for quality in four vehicle segments, achieving the most awards for a single brand. Models that were honored as best-in-segment include the Ford Escape® in Compact SUVs, Ford Mustang® in Sport Cars, Ford F-150® in Large Light Duty Pickups, and Ford Super Duty® in Large Heavy Duty Pickups. If you're interested in learning more, our team is happy to compare top-ranked Ford models for sale near Lexington, MO.
Overall, only vehicles that ranked better than the study average were eligible for awards. Nearly half of the eligible Ford models achieved a top-three position among their competitors, including the Ford Bronco Sport in the Small SUV segment. With many Ford models achieving top marks, drivers near Excelsior Springs can feel confident shopping for a vehicle that matches their lifestyle.
Shop New Ford Vehicles at Max Ford of Richmond
Ready to take the next step in your ownership adventures by purchasing a new Ford vehicle? We're here to answer questions, learn about your favorite features, and provide recommendations so you can make the most of every adventure around Odessa, MO.
Contact our sales team to receive additional information about our segment-best vehicles, or visit our showroom to meet with a representative and get hands-on experience with new Ford models today!
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